Contactus Mar2018

CONTACTUS DATA POLICY

 

Contactus Ltd – Registered at Companies House
Company number – 12142047
Founder and director – Carlene Bender, BA, MA

Promoting local businesses and events – online, in print and in person

This Contactus website has been created in order to share general information about Contactus Ltd services – mainly Contactus Ealing magazines and networking, Ealing Business Expo, and Events Booster. The content is subject to change without notice.

Neither Contactus nor any third parties provide any guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information discovered or offered on this website. Information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which Contactus shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics, including photos and videos. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced on this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. This website may also include links to other websites. These links are provided for your convenience, to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Privacy Policy

This privacy policy sets out how Contactus uses and protects any information that you give us when you use this website, and our sister website, Ealing Business Expo (ealingbizexpo.co.uk). We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information, then you can be assured that it will only be used in accordance with this privacy statement.

Contactus may change this policy from time to time by updating this page. You should check this page again to ensure that you are happy with any changes.

1. Personal data we collect about clients:

a. Names
b. Email address as provided by the client
c. Contact numbers – Mobile and landline as provided
d. Data from customer feedback surveys as provided by client

2. Where has the data come from?

Typically the data comes from clients in agreement as a way to stay in touch with them:
a. Signed up to a newsletter
b. Signed up from the website
c. Provided at a networking meetup
d. Signed up to an event via Eventbrite

3. How we intend to use the data

a. To contact clients via email, phone or social media
b. To send emails, including newsletters, as agreed with subjects who provide their email addresses

4. With whom do we share the data?

a. No-one
b. If requested, we will:
i. Direct the request to the publicly obtainable website
ii. Gain explicit permission from the client to share it

5. Data retention periods

a. Client information as described above is retained until we are no longer working with the organisation or individual
b. Information provided by clients for client work purposes e.g. for customer feedback survey is kept for no more than five years for comparison purposes specifically for that client.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We have not set up any cookies on the Contactus websites.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties that we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information that we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to us, or email us as soon as possible at info@contactusealing.co.uk. We will promptly correct any information found to be incorrect.

Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Contactus and while we always try to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Every effort is made to keep the website up and running smoothly, however, Contactus takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Copyright Notice

This website and its content is copyright of Contactus 2018. All rights reserved.

Any redistribution or reproduction of any or all of the contents in any form is prohibited other than the following:

– You may print or download to a local hard disk extracts for your personal and non-commercial use only.

– You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.